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Account Problem

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Account Problem

Post by Bowie on Tue Sep 16, 2014 4:21 pm

I don't play since july, and today I can't access to my game account :/
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Re: Account Problem

Post by BadPicollo on Tue Sep 16, 2014 7:06 pm

Your game version?

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Re: Account Problem

Post by llanero8 on Tue Sep 16, 2014 7:17 pm

Cannot help if you don't say what's the error or at least a screenshot of the error.
Most of the times you can fix the game making a full check on files, clicking on the Wrench icon in the Launcher

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Re: Account Problem

Post by Bowie on Wed Sep 17, 2014 9:46 pm

updated and fixed, but no results

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Re: Account Problem

Post by llanero8 on Wed Sep 17, 2014 10:07 pm

Try this:
- Download my patch ([You must be registered and logged in to see this link.]) and follow the instructions to install it, it's very easy.
- Then, try again to login into the game with the patch.

This will give you the error message in English or Spanish (translation to English is still in progress) and will be easier for us to help you.

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Re: Account Problem

Post by Bowie on Wed Sep 17, 2014 11:25 pm

server problems :/

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Re: Account Problem

Post by llanero8 on Wed Sep 17, 2014 11:53 pm

I see you have customized the server.xml file, to have servers names in english, can you show the screen when you select the server? just to confirm that you are able to see the ping time of the servers. If you cannot see the ping it's probably something wrong in the server.xml file or maybe, if you are connecting through a proxy, it's not letting you to connect to the server. (I'm not an expert, this is just my guess :) )

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Re: Account Problem

Post by Bowie on Thu Sep 18, 2014 1:11 am

I did what? O_O

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Re: Account Problem

Post by llanero8 on Thu Sep 18, 2014 4:29 am

Try this:
- Go to your game folder, and then go to bin\ folder, there you will find the server.xml file
- Make a backup of that file
- Download original server.xml file that I just uploaded and you can find here :11423:server.xml
- Then, copy  the downloaded file to the game's bin\ folder
- Open again the game and check again the servers, if everything is ok, you will be able to see ping times for your server, just like this:
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And now you should be able to login the game, hopefully.

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Re: Account Problem

Post by Bowie on Fri Sep 19, 2014 12:19 am

"can't conect with the server"
that happen
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Re: Account Problem

Post by llanero8 on Fri Sep 19, 2014 1:13 am

If you cannot see the ping times on the servers, then you have a connectivity issue, not sure what else could be, maybe a proxy or router restriction. Sorry for not being more helpful :(

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Re: Account Problem

Post by +Nightmare+ on Sat Sep 27, 2014 10:56 pm

bowie , maybe it's something wrong about the server or your user is locked, try again!
it happens sometimes to people.
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Re: Account Problem

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